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The process of withdrawing winnings from an online casino is a multi-stage procedure that depends on the player's status, the selected payment method, and the particular policies of the casino itself.

Here is how it works in practice as of 2026:

KYC (Know Your Customer) Felixspin

This is the main obstacle for newcomers. Not a single licensed casino will process a payout until it has confirmed that you are a genuine individual 18+.

What is required: A photo of your passport (sometimes a photo with ID in hand), address confirmation (such as a utility invoice or bank extract), and a picture of your bank card. Why it is necessary: This is a regulatory requirement (to prevent money laundering) and a step to stop fraud. If you hit a big win, the casino must make sure that the funds are being sent to the legitimate account holder, rather than a hacker. Timing: You are typically asked to complete verification either immediately after registration or at the time of your first withdrawal request. Until this process is complete, the "Cashout" button may remain inactive.

Withdrawal Request

Once your account has been verified, the process proceeds as follows:

Entering the cashier: The player clicks the "Withdraw" button. Choosing a system: Casinos generally require that funds be withdrawn via the same channel that was used for the deposit. This is known as the "return-to-source" rule (part of AML protocols). For example, if you credited 1,000 rubles using a "Mir", the first 1,000 rubles of your winnings must be sent back to that same card. The remaining balance can then be withdrawn to a different payment account. Entering the sum: The specified amount must be within the casino's established limits (for example, between 500 to 500,000 rubles per transaction).

Finance Department Review

Once you click "Withdrawal," your request is forwarded to the financial unit.

Manual Review: Large withdrawal amounts (typically 50k-100k rubles or more) are manually reviewed by a security officer. They audit your betting log to verify you haven't broken any rules (such as "bonus hunting" or using prohibited software). Source of Funds/Wagering Check: If you put in 100 rubles, rolled it just once, and scored 100,000, the casino may reject the withdrawal, citing that the funds were not wagered properly (e.g., "bonus laundering"). Casinos typically require that you "wager" (wager) your deposit amount no less than 1–3 times. Approval: If all checks pass, the request is labeled "Accepted."

Conclusion: Casinos usually process payouts fast (in under 60 minutes) provided the player has passed KYC and complied with deposit wagering requirements. If your information is missing from the database, the process may take several days because of security checks.